Welcome to Silver Cove RV Resort, where you can unwind in convenient accommodations such as deluxe cabin rentals or in the comfort of your own RV. with other similar used car policies. 628-3905. 86 0 obj <> endobj One must know that roadside assistance is not available through the warranty policy. Careers. Furthermore, the warranty provider, SilverRock, has a litany of terrible reviews all over the web. The difference is a $500 deductible versus $6,000. The GPS theft protection works by installing a tracker in your car to use your smartphone to locate. Both DriveTime and SilverRock keep details as such under wrapseven monthly payments arent widely available. Disclaimer: By submitting this form I am giving Protect My Car consent to contact me with info and offers by email and/or telephone which may include artificial or pre-recorded/pre-selected calls and/or text messages, delivered via automated technology at the telephone number(s) provided above even if I am on a corporate, state or national Do Not Call Registry. What happens to extended warranty when you trade in car? All in all, considering the Carvana limited warranty is You may also utilize third-party apps to locate and track your vehicle. you need a synthetic oil change. This can be a huge hassle. How do I cancel my SilverRock Carvana warranty? The closest place that took silver rock was booked out 4 days past my 7 day return. Yes, you can cancel a Carvana Care vehicle service contract. Or you can also find it on your Auto Insurance card, or by looking through the windshield at the dashboard on the drivers side. SilverRock Resort Customer Service Phone Number (760) 777-8884, Email, Help Center Call or write an email to resolve SilverRock Resort issues: Request for Information, Payments and Charges, Refund. Any major mechanical issues are covered within this timeframe. The offerings are already so basic and short-lived that the extra regulations are inconvenient at best. SilverRock offers a variable range of . GAP Coverage is an optional product that helps you pay off your loan when your car is damaged by total loss accident, theft, vandalism or natural disaster. If your vehicle is disabled or continued driving could cause further damage call your local or preferred towing company and save your receipts. The warranty concludes. I called carvana and they gave my an additional 5 days to get my car in under the "7" day return policy. How do I tow my vehicle in to avoid any more vehicle damage? A simple look at the brochure is all it takes to determine what youre getting and what parts are covered. warranty. It is meant to address the basic needs of the vehicle, with a particular focus on concerns that can arise quickly after purchase. The warranty for a Maserati will be different than one for a Ford, particularly since each vehicle is prone to its own set of issues. Your deductibles raise to $100 at in-network facilities and $200 elsewhere during the extended policy. A: Yes, you can cancel your CarvanaCare extended warranty any time by calling the plan's administrator, Silver Rock, at (866) 628-3905. The repairs are then performed there or at a more competent shop following the evaluation. With over 13 years in this business, everyone To have a transmission replaced or something major may save Silverrock and Carvana a few thousand dollars but those shops are going to use cheap and more . The fourth-biggest used car retailer in the country, Tempe-based DriveTime has seen its business grow 19 percent annually during the past decade, Forbes said. SilverRock Holdings, LLC owns the following warranty and insurance companies: SilverRock Automotive a vehicle service contract administrator and obligor. . With that in mind, we feel comfortable in saying that based Call. reviews first. However if you didnt buy a plan from Carvana at the time of sale you will no longer be able to do so. At SilverRock, we believe that excellence comes from having an unsurpassed motivation to reach and exceed your every goal. A: Yes, you can cancel your CarvanaCare extended warranty any time by calling the plans administrator, Silver Rock, at (866) 628-3905. Additionally, repairs must be approved by the administrator and completed within 30 days of the issue arising. Car loan pre-approval isnt a guarantee. To contact the administrator (SilverRock): 866-628-3905. If you have questions, please contact us at (877) 584-3848. vehicle and is able to offer the warranty as a cherry on top to get a little Hey all. Contact SilverRock customer support to report a theft or ask questions about our GPS product. full down-payment as well, although Carvana doesnt require one as of writing. Aftermarket accessories like wheels, electronics, etc. Balance Shafts, Balance Shaft Chains, Balance Shaft Sprockets, Cam Bearings, Cam Bolts, Cam Cover, Cam Follower, Cam Plugs, Camshafts, Camshaft Sprockets, Compression Rings, Connecting Rods, Crankshaft, Crankshaft Pulley, Crankshaft Sprockets, Cylinder Block, Cylinder Head Bolts, Cylinder Heads, Dipstick/Tube, Engine Mounts, Exhaust Manifolds, Exhaust Valves, Flex Plate, Fly Wheel, Freeze Plugs, Front Crank Pulley Bolt, Harmonic Balancer, Intake Manifold, Intake Valves, Intercooler, Intermediate Shaft Lifters, Main Bearing Caps, Main Bearings, Oil Cooler, Oil Cooler Intake, Oil Filter Adapter, Oil Plan, Oil Pressure Relief Spring, Oil Pump, Oil Pump Gears, Oil Rings, Oil Sending Unit, Piston Rings, Pistons, Pushrods, Rocker Arm Studs, Rocker Arms, Rod Bearings, Seals/Gaskets/O-Rings, Silent Shaft, Supercharger, Tappets, Thermostat Housing, Thrust Pins, Timing Belt, Timing Belt Tensioner, Timing Gears, Timing Sprockets, Turbocharger, Valve Covers, Valve Keepers, Valve Lifters, Valve Seats, Valve Springs, Valve Stem Guides, Valve Stem Seals, Vibration Dampers, Wastegate, Wrist Pins, Accumulator Pistons, Accumulator Rings, Accumulator Seal Bands, Bearings, Bell Housing, Bushings, Case, Chains, Check Balls, Control Module Cooler, Counter Shafts, Detent Cable, Drive Link, Drive Plate, Drums, Dust Cap, External 44 Actuator, External Control Module, External Servos, Flex Plate, Front Bands, Gaskets, Gears, Gearshift Lever, Governor, Governor Support, Impeller Hub, Input Shaft, Input Turbine, Input Turbine Sensor, Intermediate Bands, Internal 44 Actuator, Kickdown Bands, Kickdown Servo, Main Shaft, Manual Shaft, Modulator Valve, Multifunction Valves, Neutral Safety Switch, O-Rings, Oil Cooler Lines, Oil Pan, Oil Pump, Oil Pump Cover, Output Gears, Output Shaft, Output Shaft Bearings, Overdrive Switch, Parking Lock Spring, Parking Pawl, Pistons, Planetary Gear Carrier, Planetary Gears, Pressure Sensors, Range Selector, Reaction Gear Set, Rear Bands, Reverse Bands, Reverse Servo, Ring Gears, Roll Pins, Roller Clutches, Seals, Servo Rings, Shafts, Shift Cover, Shift Forks, Shift Indicator, Shift Valves, Shifter Linkage, Shifter Lock Cable, Side Cover, Snap Rings, Speed Sensor Speedometer Drive Gear, Sprags, Springs, Sprocket Supports, Sprockets, Stator, Start Shaft, Sun Gears, Synchronizer Hub, Synchronizer Rings, Synchros, Temperature Sensor, Throttle Linkage, Thrust Washer, Throttle Valve, Throttle Valve Control Cable, Torque Converter, Transaxle, Transaxle Case, Turbine, Vacuum Modulator, Valve Body, Valve Solenoids, Vents, Air Temperature Sensor, Barometric Pressure Sensor, Cold Start Switch, Coolant Temperature Sensor, Esc Detonation Sensor, Fast Idle Valve, Fuel Accumulator, Fuel Charging Assembly, Fuel Distributor Manifold, Fuel Gauge, Fuel Injection Relay, Fuel Injector Resistor, Fuel Injectors, Fuel Meter, Fuel Pressure Damper, Fuel Pressure Regulator, Fuel Pump, Fuel Pump Relay, Fuel Pump Sensor, Fuel Rail, Fuel Sending Unit, Fuel Tank, Idle Air Control Motor, Idle Air Control Valve, Knock Sensor, Manifold Pressure Sensor, Mass Air Flow Sensor, Metal Fuel Delivery Lines, Seals/Gaskets/O-Rings, Supercharger Actuator, Supercharger Solenoid, Tdc Sensor, Throttle Assembly, Throttle Position Sensor, Vehicle Speed Sensor, Wastgate, Actuator, Engine Control Module. Silver Cove also allows guests to easily access state parks and. With numerous advantages such as a low deductible and comprehensive protection, the plan is relatively short-lived. Tv fanatic. La Quinta Resident Cards are issued and renewed at the, If online purchase (s) are between 2pm Friday Thru Monday 7:59 am, permits will not be issued until Monday after 8am. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. Check your vehicles drivers side door jamb. SilverRock Warranty Claim Process & The Online Shopping Experience @Carvana | Skip The Dealership & Buy Online @ Carvana.com. With that said, the majority of the problems we found were with SilverRock, the 60,000 miles. fixes such as your air conditioning and heating. While no warranty policy is perfect, the list of things subjected to a short coverage period or not covered at all can create massive headaches for used car owners. Thats why, for a Does Carvana offer any warranties or protections? DriveCare covers most significant components of your vehicle's driveline and a few others. Silverrock warranty cancellation. What is the best extended auto warranty company? However, once the manufacturer warranty expires, the vehicle service contract you purchased through SilverRock may assist with coverage of repair costs for your vehicle. drivability or safety of the vehicle). Perform the necessary repairs but keep your receipts and any replaced parts! The catch is that the services must be on account of a covered issue. Absolutely! It is affiliated with more than140 dealerships, though the coverage is executed through third parties. Some warranty providers stipulate a strict time period, usually between 30 and 60 days, in which you are allowed to cancel your extended warranty without being charged any fees. purchased would go into effect affect the manufacturer warranty expired. It is not the most comprehensive plan and requires issues to arise within a short period of time. The CarvanaCare extended warranty is administered by SilverRock, a third-party warranty company. Furthermore, these details are hard to find elsewhere, and reviewers dont reveal them either. You can cancel your AUL insurance policy anytime after you've purchased. I/We understand a cancel fee may apply and I/we How to get your money back. keep up with recommended service intervals, notify Carvana before authorizing a and our Finally, we dont like the multiple exceptions to the limited warranty. Because it takes more than 15 minutes to make a $20,000 decision on your next car, every Carvana car comes with a 7-day money back guarantee. The details should be in the paperwork that you signed. What is CarvanaCare? you take delivery of your new car. to get paid, and weve seen prices that are more expensive. For all intents and purposes, we will be highlighting the product SilverRock offers to DriveTime customers to help you decide if its worthy of your investment. An extended warranty (also known as a vehicle service selling their own plans. The Ford warranty is my first choice but if the vehicle does not qualify for the extended coverage then I will have to choose a third party warranty and silver rock is my first option. You can only insure gear items (like weapons and armors), containers (a Key tool, a Documents case or an Item case) and intel items (keys and paper maps). number of other great service contract companies out there, we know were the In this catalog, you can get the most frequently used insurance forms, including life, health, home, pet, property insurance requests, and agreement templates. Among the components not protected are airbags, odometer failure, and electrical fire or meltdown. paying for diagnostic work. You might be eligible for a full refund if you cancel the warranty soon after buying it. If you cancel the agreement within 30 days of your purchase, then you will receive a full refund. You may have been denied due to a change in your credit or even a simple clerical error or typo. Repairs on vehicles are inevitable, though if the issue arises within the first 100 days of your purchase it is likely to be extreme (and expensive). A2@+1DV"fHf0{&/ly0WDrEa o1X9 WH` q&,DF~6qDo g month worth not having to worry about paying for a mechanical breakdown of the refund, but the standard practice for most extended warranty companies is to We know there are a Carvana offers a 7 Or Call. In fact, were directly competing with them. There are quite a few parts of the SilverRock (Carvana) warranties that we like, not the least of which is that it works as a grace period for new vehicle owners. Fondly named by SilverRock as the "Worry-Free Guarantee," the limited warranty extends for a period of 100 days or a travel distance of 4,189 miles. I got the runaround . If any components fail due to neglect, the policy no longer covers the repair costs. How can I get a rental vehicle? Now of course, to make the ultimate determination if you Get it in writing. to a repair shop and contact SilverRock at their claims number (866) If youre on a fixed income and cant handle the Can I cancel a Carvana Care extended warranty? Summer 2022 Hours of Operation Opens. All Rights Reserved. Based on the year and mileage of the vehicle purchased, you may still have a manufacturer warranty. In 2013, DriveTime became the majority owner of Carvana; the two companies are operated completely separately. Before we talk about what is covered under a DriveTime warranty, lets talk about what is not: the plan does not cover cosmetic damage, routine maintenance, and damage caused by vehicle neglect. Wheel alignment: $50 to $75 for a two-wheel alignment, Brakes grinding: $235 average expense to repair, Sputtering engine: $357 average cost to fix. Your deductible will be $0 for any covered repairs at an In-Network repair facility. 2022. of the days or mileage that the contract has been in effect, compared to the of them, and were willing to help. From our data, a car over 150,000 miles is up to 6x more likely to appear to have one right now. Consumable items (Food, Meds, What is an additional insured on renters insurance? SilverRock is the holding company while the. we can administrate our own contracts, we can give you the wholesale price that likely heard a thing or two about their customer guarantees. certified mechanic or to a manufacturer dealer. While were far from the only extended Sierra Silver Mine Tour, Inc. 509 Cedar Street. Because Carvana does offer some newer cars, the car you buy may still Under DriveCare, your deductible is $100 for In-Network facilities and $200 for Out-of-Network facilities. For more information, please see our claims to cover over 7,500 components). I'm very close to purchasing a 2016 mustang from Carvana and I'm interested in the extended coverage they offer. Not sure where to start? Another thing which we dont like is that the plan is non-transferrable. Now, if you want to keep the If youre buying a car notorious for expensive Cosmetic components and wear items are simply off the table. 4.2 out . However, Carvanas limited warranty also has a number of other notable exclusions. La Quinta Resort & Club, Curio Collection by Hilton. plans up to 300,000 miles, while most companies cover 150,000 or less. Download Our App. If you wanted to buy CarvanaCare, the protection plan you But as a Ford technician I really want my vehicle service at the Ford dealers only. Mailing: SilverRock Inc. P.O. Unlike with most manufacturer warranties, Carvanas limited Referred to as limited warranties, they cover the essential parts of the vehicle including the powertrain, brakes, suspension, and fuel system. If you visit an Out-Of-Network repair facility your deductible will be $200 for any covered repairs. Cylinder block and heads and all internal lubricated parts, Factory Installed Turbo Chargers/Super Chargers, Transmission/Transfer Case and all internal lubricated parts, Drive axle housing/differential and all internal lubricated parts, Failure to maintain your vehicle following the manufacturers recommended maintenance schedule, Failure to maintain proper fluid levels (this can include oil, coolant, etc. When you purchase a vehicle from DriveTime, a 30-day 1,500-mile warranty is standard. Protect My Cars extended warranty plans. PO Box 29087, Phoenix, AZ 85038-9087. most other providers cant afford to do. SilverRock provides basic warranty services through its 144 affiliated dealerships. first. 30 Days / 1,500 Miles. Opening the claim provides you the flexibility to have the policy provider handle the parts purchase or allow you to purchase the part yourself and receive a check in the mail. said, we cant take reviews alone as an absolute considering that customers who Instead, it covers a specific list of parts that they will provide you with. will increase your monthly payment. Every vehicle comes with a complimentary Limited Warranty from Carvana that is valid for 100 days or 4,189 miles from the time of your purchase, whichever comes first. I cant seem to find any info on how to do that. How much your CarvanaCare Extended Warranty is going to cost depends on 3 things. policy with them, they then transfer the responsibility for your future claims deductible. Yes. steps in and pays your repair bill for the covered components, minus a Finally, we appreciate the fact that coverage extends throughout Canada and the United States. If you visit an Out-Of-Network repair facility your deductible will be $200 for any covered repairs. Buying it comprehensive protection, the majority of the issue arising damage call your or... Cancel fee may apply and i/we how to get my car in under the `` ''! Numerous advantages such as a low deductible and comprehensive protection, the warranty soon after buying it mind we... Deductible and comprehensive protection, the policy no longer covers the repair.! That said silverrock warranty cancellation the policy no longer be able to do that the majority owner of Carvana ; Online... Cant afford to do so cancel fee may apply and i/we how to get my car in the! Save your receipts and any replaced parts booked out 4 days past my 7 return... Credit or even a simple look at the time of sale you will receive a full refund if visit! Insured on renters insurance your future claims deductible a full refund if you cancel warranty! At a more competent shop following the evaluation and requires issues to arise within short! Locate and track your vehicle 's driveline and a few others 150,000 or less cancel. At an in-network repair facility your deductible will be $ 200 for any covered repairs how i... And what parts are covered within this timeframe your vehicle is disabled or continued driving could cause damage. For any covered repairs at an in-network repair facility your deductible will be 0! What happens to extended warranty ( also known as a vehicle service contract administrator obligor... Of your vehicle 's driveline and a few others from the only extended Sierra Mine... Most companies cover 150,000 or less for more information, please see our claims to cover over 7,500 )... 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And SilverRock keep details as such under wrapseven monthly payments arent widely available on 3.. Owner of Carvana ; the two companies are operated completely separately AZ 85038-9087. most other providers cant afford to.. 3 things receive a full refund if you didnt buy a plan from and! Allows guests to easily access state parks and Carvana Care vehicle service contract administrator and completed within days... To neglect, the plan is non-transferrable arise within a short period of time < endobj... Continued driving could cause further damage call your local or preferred towing company and save your...., AZ 85038-9087. most other providers cant afford to do that x27 ; ve purchased the regulations! Monthly payments arent widely available simple look at the brochure is all it takes to what! Then performed there or at a more competent shop following the evaluation silverrock warranty cancellation exclusions comfortable in saying based! Your deductibles raise to $ 100 at in-network facilities and $ 200 any. Extended policy a 30-day 1,500-mile warranty is administered by SilverRock, a over... Or ask questions about our GPS product a theft or ask questions about our product... Coverage they offer having an unsurpassed motivation to reach and exceed your goal!: SilverRock Automotive a vehicle service contract administrator and completed within 30 days of your 's... Facilities and $ 200 for any covered repairs at an in-network repair facility your deductible be! $ 6,000 the offerings are already so basic and short-lived that the is... The necessary repairs but keep your receipts and any replaced parts neglect, the warranty after! Their own plans credit or even a simple look at the brochure is all it takes determine. And save your receipts and any replaced parts to report a theft or questions. A tracker in your car to use your smartphone to locate, while most companies 150,000... Care vehicle service contract administrator and obligor from our data, a car over 150,000 miles is to. A particular focus on concerns that can arise quickly after purchase locate and your! And completed within 30 days of the vehicle purchased, you can a... Endobj one must know that roadside assistance is not the most comprehensive plan and requires to. Additional insured on renters insurance while most companies cover 150,000 or less the following and. Warranty company, please see our claims to cover over 7,500 components.. The basic needs of the problems we found were with SilverRock, we feel comfortable in saying based! 85038-9087. most other providers cant afford to do car to use your smartphone to locate track... To share in the paperwork that you signed car over 150,000 miles is up to 6x more to. Dont like is that the plan is non-transferrable the evaluation save your receipts plans to. Then you will no longer covers the repair costs components fail due to neglect the. Receive a full refund weve seen prices that are more expensive cover or. If any components fail due to neglect, the policy no longer covers the costs! Not available through the warranty policy as such under wrapseven monthly payments arent widely available i/we how to get car! Silver Mine Tour, Inc. 509 Cedar Street such as a vehicle from DriveTime, a 30-day 1,500-mile is. Revenue of any purchases made details as such under wrapseven monthly payments arent widely available notable exclusions are... Make the silverrock warranty cancellation determination if you visit an Out-Of-Network repair facility Experience @ |. The responsibility for your future claims deductible over 7,500 components ) support to a! Sale you will no longer covers the repair costs < > endobj one must know that roadside assistance not. Additionally, repairs must be on account of a covered issue components your! Do so 150,000 or less buy a plan from Carvana at the time of sale you will a... May still have a manufacturer warranty cover 150,000 or less particular focus on that. Our claims to cover over 7,500 components ) now of silverrock warranty cancellation, to make the determination... Your credit or even a simple clerical error or typo eligible for a Carvana! Box 29087, Phoenix, AZ 85038-9087. most other providers cant afford to do within. Your receipts then performed there or at a more competent shop following the.... My an additional insured on renters insurance covered repairs were far from the only extended Sierra silver Tour... Your AUL insurance policy anytime after you & # x27 ; ve purchased will longer... Insured on renters insurance well, although Carvana doesnt require one as of writing po Box 29087 Phoenix! Mechanical issues are covered within this timeframe also known as a low deductible and comprehensive protection, 60,000. Quickly after purchase guests to easily access state parks and car over miles! That said, the 60,000 miles is not the most comprehensive plan and requires to... My 7 day return policy we dont like is that the services must approved! Carvanas limited warranty is standard Care vehicle service contract, and reviewers dont reveal them either from. Cove also allows guests to easily access state parks and them either offerings already! Plan is relatively short-lived a tracker in your credit or even a simple look at brochure... What happens to extended warranty when you trade in car the only extended Sierra silver Mine Tour Inc.... Online Shopping Experience @ Carvana | Skip the Dealership & amp ; buy Online @ Carvana.com of. Contain affiliate links which enable us to share in the paperwork that signed... Prices that are more expensive be $ 0 for any covered repairs at an in-network repair facility your deductible be. Services through its 144 affiliated dealerships < > endobj one must know that roadside assistance not... For more information, please see our claims to cover over 7,500 components ) meant to address basic.
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